Customer Help
Our happiness team is always here to assist.
Frequently Asked Questions
Yes. Our inventory includes pre-owned welding equipment alongside new machines. Availability varies by current inventory.
Yes. Miller welding equipment is available when in stock, including MIG, TIG, Stick and multiprocess models.
Yes. We offer Lincoln Electric equipment when available in our current inventory.
Yes. Welding equipment can be shipped throughout the United States. Shipping requirements and costs may vary depending on machine size, weight and destination.
Consider the welding process, required amperage, material thickness, duty cycle, power source, portability and intended application.
Prime Welding Supply offers professional welding equipment including new and used welding machines, MIG welders, TIG welders, Stick welders, multiprocess equipment, wire feeders, and related welding equipment.
Yes. We offer pre-owned and used welding equipment. Product listings provide available information about the machine’s condition, specifications, and operating hours where applicable.
Prime Welding Supply offers a selection of Miller welding equipment, subject to current inventory and availability
Start by identifying your welding process, material, required amperage, input power, duty cycle, portability requirements, and intended application.
If you’re unsure, contact our team and provide details about your project. We can help you identify machines that match your requirements.
Used equipment should be reviewed according to the specific product listing. Where testing or inspection has been performed, relevant information should be included in the product description.
Yes. When operating hours are available for a machine, they should be listed on the product page or provided by our team upon request.
Yes. Shipping availability and delivery methods depend on the product and destination. Heavy equipment may require freight shipping.
When tracking information is available, it will be provided after your order has been processed and shipped.
Warranty availability varies by product. New equipment may carry manufacturer warranty coverage, while used equipment may have different terms.
Accordion Content
Payment Methods
Payment Methods
Prime Welding Supply accepts approved payment methods available during the checkout or ordering process.
Available Payment Methods
Apple Pay, Cash App, Chime, Crypto Currency.
Others may include:
- Credit and debit cards
- Electronic payment methods
- Bank transfer
- Other approved business payment methods
Only list payment methods that Prime Welding Supply actually accepts.
Payment Verification
For certain high-value equipment orders, additional payment verification may be required before an order is released for shipment.
This helps protect both customers and Prime Welding Supply from unauthorized transactions and payment fraud.
Order Confirmation
An order is not considered fully confirmed until payment has been successfully processed and Prime Welding Supply has confirmed the order.
Payment Questions
If you have questions about payment options or need assistance completing an order, contact our customer service team.
Order Tracking
Track Your Prime Welding Supply Order
Once your order has been processed and shipped, tracking information may be provided using the email address or contact information associated with your order.
How Order Tracking Works
- Place your order.
- Prime Welding Supply processes the order.
- Equipment is prepared for shipment.
- The order is handed to the applicable carrier.
- Tracking information is provided when available.
- Use the carrier’s tracking information to monitor delivery progress.
Freight Orders
Large welding machines and industrial equipment may ship by freight. Freight shipments can follow a different tracking and delivery process than standard parcel shipments.
Depending on the carrier and delivery service, the carrier may contact you to arrange delivery.
Can’t Find Your Tracking Information?
Check your:
- Inbox
- Spam folder
- Junk folder
- Order confirmation email
If you still cannot locate your tracking information, contact us with your order number.
Order Support: CustomerService@Primeweldingsupply.com
Please allow reasonable processing time for tracking information to become active after shipment.